Consumer Connect

Encompass® Consumer Connect is a digital mortgage point-of-sale (POS) platform developed by ICE Mortgage Technology®. With Argyle embedded in Consumer Connect, borrowers can connect payroll and financial accounts through guided flows within their application. Consumer Connect imports the employment, income, and asset data borrowers share through those connections. Supported payroll documents and verification reports are routed to Encompass®.

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Employment & Income

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Overview

Incorporating Argyle makes the borrower experience truly paperless:

1. Borrowers connect their payroll accounts through Argyle within Consumer Connect.
2. Payroll data shared by the borrower populates supported loan application fields.
3. Imported payroll documents and verification reports are made available in the Encompass® integration for the borrower’s loan file.

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Borrower experience

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Starting a new loan application

1. Borrowers apply through your Consumer Connect site.
2. Borrowers register for an account or log in to an existing one.

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Importing employment and income

1. When borrowers arrive at the Employment and Income section of the application, they first need to provide their consent to having their employment and income data imported by a third-party provider.
2. After consent, borrowers must select Import Employment/Income
3. The borrower will then fill out preliminary information such as their name, social security number, and date of birth (this information is typically pre-filled). Once completed, the borrower must click Next to open the Argyle interface:

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Connecting payroll via Argyle

1. Argyle’s interface will guide the borrower through the process of logging in to their employers or payroll providers to establish a data connection.
2. After the account connects, payroll data begins importing. If more employment history is required, the borrower is prompted to connect another account. Otherwise, the borrower can select Done and return to the application.

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Payroll data populates the application

After the borrower completes the connection process, supported employment and income data populates the application and maps to the loan file, including:

• Borrower Employer Information (including start date and length of employment)
• Borrower Gross Monthly Income

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Payroll documents and verification reports available in Encompass

Imported payroll documents and verification reports are made available within the Encompass® integration for the borrower’s loan file.

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Admin setup

1. Log in to the Consumer Connect Admin portal via Encompass®.
2. Go to Services Management and select Argyle as the Provider next to Employment and Income Verification Settings.
3. When prompted, enter your Argyle API key and secret, which can be found in the Developers section of Argyle Console.
4. Navigate to the LOAN APP WORKFLOWS section of the navigation menu, then select Create Workflow
5. Within Admin Configurations, open the Service Settings toggle.
6. Scroll down to VOE/VOI and enable the toggle then click Save

For further assistance, please reach out to support@argyle.com or your Customer Success Manager.

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Testing profiles

1. Choose Argyle Sandbox when selecting a Provider during step 2 of Admin setup.
2. When testing connecting payroll via Argyle, use the following test credentials of Argyle’s sample users:

   	Bob	Sarah	Joe*
   Email	test1@argyle.com	test2@argyle.com	test3@argyle.com
   Username	test_1	test_2	test_3
   Password	passgood	passgood	passgood
   Verification code	8081	8082	8083
   Phone number	(800) 900-0010	(800) 900-0020	(800) 900-0030
   Driver’s license #	D1230010	D1230020	D1230030

   
   
3. For specific scenario testing, the following sample users are also available:

   	Homer Loanseeker	Suzi Builder	Andy Freddie
   Email	homer_loanseeker@argyle.com	suzi_builder@argyle.com	andy_freddie@argyle.com
   Username	homer_loanseeker	suzi_builder	andy_freddie
   Password	passgood	passgood	passgood
   Verification code	9081	9084	9088
   Phone number	(800) 900-0101	(800) 900-0104	(800) 900-0108
   Driver’s license #	D1230101	D1230104	D1230108
   Returns	1 active employment	2 active employments	1 active and 1 terminated employment

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Financial accounts

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Overview

Argyle also provides a native bank connection experience within Consumer Connect:

1. Borrowers connect their financial accounts within the Argyle experience.
2. Asset data will automatically populate the borrower’s Consumer Connect application.
3. After importing to Encompass®:
   • Argyle will automatically generate a verification of assets (VOA) or verification of assets and income (VOAI) report.
   • Asset data will automatically be added to the 1003 URLA and report identifiers required by GSEs will be added to the Encompass® loan file.
   • Closing verification of employment (VOE) reports can be ordered as needed within Encompass®.

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Borrower experience

1. Borrower selects Import Assets within the Assets section of their application.
2. The borrower will then fill out preliminary information such as their name, social security number, and date of birth (this information is typically pre-filled).
3. Once completed, the borrower must click Next. The borrower will then be guided through the process of logging in to their financial institutions to establish a data connection.
4. For each financial institution, the borrower will select which associated accounts to connect.

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Asset data populates the application

After the borrower completes the connection process, supported asset data from the selected financial accounts begins importing into the Consumer Connect application. The borrower can add other assets manually or continue the application.

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Asset data and verification reports available in Encompass

The borrower’s asset data can be imported to Encompass®. Argyle will automatically generate a verification of assets (VOA) or verification of assets and income (VOAI) report and add it to the loan file, in addition to populating asset data in the 1003 URLA and report identifiers required by GSEs within the Encompass® loan file.

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Admin setup

1. Log in to the Consumer Connect Admin portal via Encompass®.
2. Go to Services Management and select Finicity as the Provider next to Asset Verification.
3. When prompted, enter your Application Key, Partner ID, and Partner Secret.
   Reach out to your Argyle representative to obtain these integration credentials.
   
4. Navigate to the LOAN APP WORKFLOWS section of the navigation menu, then select Create Workflow
5. Within Admin Configurations, open the Service Settings toggle.
6. Scroll down to Asset Verification and enable the toggle then click Save

For further assistance, please reach out to support@argyle.com or your Customer Success Manager.

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Testing profiles

1. Use sample banking credentials to log into either the FinBank Billable or FinBank Oauth Billable financial institutions for testing.
2. For specific scenario testing, the following sample users are also available:

   	Sue Wealthy	River Paycheck	Alex Student
   Username	sue_wealthy	river_paycheck	alex_student
   Password	profile_700	profile_703	profile_704
   Description	Sue is working as a Product Manager with a good steady income, a mortgage, and multiple investment accounts. She has a loan account and leases a car. Sue travels a few times a year. She has typical expenses like groceries, clothes, entertainment, gym membership, car expenses, and she has a pet.	River works in construction. He rents an apartment and has typical expenses like groceries, clothes, entertainment, household and car expenses. He has some savings but no investments, no loans and no credit cards. In some months, River’s expenses exceed his income.	Alex is working full-time with a good salary but she is still paying off her student loan. She makes regular monthly repayments, but she still has over $30,000 to pay off. Alex has typical expenses like groceries, clothes, entertainment, household, and car expenses. She has limited savings and she has started an investment account.