Document Verifications

Document-based income verifications within the Encompass® by ICE Mortgage Technology® platform.

Overview#

Verify borrower income using paystub and W-2 documents within the Encompass® by ICE Mortgage Technology® platform.

• Generate Doc VOI (document-based income verification) reports.
• Receive GSE-calculated monthly income values.
• Receive eligibility determination for AIM rep & warrant relief.

How it works#

1. Order an Argyle verification within Encompass® and select the Doc VOI report type.
2. Upload borrower paystubs and W-2s directly from the Encompass® eFolder or your local drive.
3. Argyle automatically retrieves borrower and employer information from the 1003 URLA Part 1 and 1003 URLA Part 2 in Encompass®.
4. Argyle provides a Doc VOI verification report with monthly income values and AIM rep & warrant relief eligibility determination.

Ordering verifications#

1. Select a loan in Encompass®.

Required URLA details#

1. Ensure borrower first name, last name, and social security number have been entered in the 1003 URLA Part 1.

   

2. Ensure all employer names, start dates, and end dates (for previous employments) have been entered in the 1003 URLA Part 2.

   

Order Argyle verification#

1. Under Services:

   • [Web] Select All Services and then Order Service. In the pop-up, click Verifications under Categories.
   • [SmartClient] Select Order Verifications.

2. In the pop-up, select Argyle under Providers. Then click Next/Submit.

   

Request Doc VOI report#

1. Select the Doc VOI report type within Argyle's Encompass® interface.

2. Select Add Documents.

   

Uploading documents#

1. Follow the instructions on which borrower documents to upload.

2. Select Open eFolder to begin uploading documents.

   

3. Select documents from the eFolder, or upload from your local drive.

   

4. Make sure the borrower is selected and Submit order.

   

Documents will begin processing immediately after the order is submitted.

Completed orders#

Viewing reports and documents#

Once the order completes, you can retrieve the Doc VOI verification report.

Resolving employer name mismatches#

1. Select Import Employment under Additional Actions.
2. Resolve any conflicts between the employer name in the loan file and the employer name Argyle retrieved from the connected payroll account.

Generating receipts#

1. Select Generate Receipt after selecting an individual borrower to automatically generate a receipt and push it to eFolder.

   Receipts are made available for each individual borrowerer after orders are Completed, and will indicate the fees associated with the verification order.

AIM eligibility and reference IDs#

• Doc VOI reports provide Freddie Mac's eligibility determination for rep & warrant relief.
• Argyle's Encompass® integration will automatically the populate the Encompass® loan file with the necessary report identifier (Reference #).

For further assistance, please reach out to [email protected] or your Customer Success Manager.