3-in-1 Verification Suite

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Overview

• Order Income & Employment and Asset verifications independently for multiple borrowers.
• Receive Day 1 Certainty® and AIM eligibility determinations.
• Order closing Employment verifications using refreshed data.

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Loan officer workflow

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Required loan file details

1. Select a loan in Encompass®.
2. Provide the following required details:

   Encompass section	Verification requirements
   1003 URLA Part 1	Borrower details: Payroll: First Name, Last Name, Email, and Phone Number Banking: First Name, Last Name, SSN, Birth Date, Address, Email, and Phone Number Documents: First Name, Last Name, and SSN
   1003 URLA Part 2	Employer details: Payroll: Employer Name(s) *if known Documents: Employer Name(s), Start Date(s), End Date(s)

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Select Argyle’s verification service

1. Under Services:
   • [Web] Select All Services and then Order Service. In the pop-up, click Verifications under Categories.
   • [SmartClient] Select Order Verifications.
2. In the pop-up, select Argyle under Providers. Then click Next/Submit.

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Ordering verifications

1. Select the borrower(s) and verification methods you want to order.
2. Review borrower contact details for payroll and banking verifications.
   Including both Email and SMS generally provides the best response rate.
3. (Optional) Select Notifications in the upper-right of the Argyle window to choose which team members should receive updates on verification orders.
   You can add or remove team members from notifications at any stage of the ordering process. Suggested team members are populated from contacts attached to the loan file. Standalone email addresses can also be entered.
   
4. For payroll verifications, adjust employments via Edit Employers.
   Argyle automatically attempts to match employers from the Encompass® loan file.
5. For asset verifications, adjust the desired Account History length.
6. For document verifications, selecting Add Documents will provide a list of required documents based on the borrower’s current and previous employments. Select Open eFolder to upload documents from the eFolder or local drive.

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Track order progress

1. Submitted verifications are shown on the Orders screen and proceed independently.
2. The order status will be shown in the top left next to the borrower name.
   Order status details

   • Pending: Awaiting borrower action.
   • In Progress: Connected data is syncing, a refreshed verification is being generated, or uploaded documents are being processed.
   • Action Required: The borrower needs to take additional action before the order can be completed. Additional details and next steps will be displayed.
   • Cancelled: The verification order was manually cancelled within Encompass®. Argyle may also cancel orders due to processing timeouts or unresolvable issues.
   • Completed: The verification was successful. Reports and documents have been routed according to your document-mapping configuration.
3. For payroll and asset verifications, the borrower(s) will be sent an email and/or text invitation asking them to connect their respective payroll and financial institutions.
   To resend an invitation, select Resend or select Copy Link to generate a URL that can be shared with the borrower.
4. For document verifications, the borrower will not be contacted. Submitted documents will begin processing immediately, with a typical processing time of 10 minutes.

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View reports and documents

1. Once an order reaches Completed status:
   • The Reports section will contain verification reports.
   • The Paystubs and Tax Documents section will contain uploaded and retrieved payroll documents.
   Reports and documents can also be viewed in the Connections section of Console. Each borrower has an external identifier that matches their Loan # in Encompass®.
2. Automatic delivery to eFolder.
   • Verification reports are automatically pushed to eFolder.
   • For VOIE orders, the last 30 days of paystubs and the two most recent W-2s are also automatically pushed. Additional retrieved payroll documents can be pushed to eFolder as needed.
   Argyle continues retrieving new payroll data and documents while payroll connections remain active. Newly available payroll documents will appear in Argyle’s Encompass® interface and can be previewed or pushed to eFolder as needed.

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Order closing verifications

1. When Instant Verification Available is shown in green, an up-to-date report can be ordered by selecting Refresh that does not require additional borrower action.
2. When Re-engage if Needed is shown in orange, there are two verification options after selecting Refresh:
   • Request Updated Data will resend a connection invitation to the borrower.
   • Use Available Data will generate a report immediately with the most available data, and does not require additional borrower action.
   
   According to the GSE’s, reports based on data last updated 35 days ago or less are sufficient for rep & warrant consideration.

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Borrower experience

1. After order submission, each borrower receives a single Argyle invitation by email and/or text.
2. Selecting Verify Now opens a landing page that lists the requested verification methods.
3. Selecting Payroll Provider takes the borrower to Argyle’s payroll connection experience.
4. Selecting Bank Account takes the borrower to Mastercard’s financial account connection experience.
5. Borrowers can complete payroll and asset connections in either order and return later if needed.
   • After each successful connection, the borrower returns to the same landing page until all requested verification methods are completed.
   • If a refreshed verification later requires borrower action, a new invitation is sent and the borrower returns to the same landing page to reconnect the method that needs updated data.

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Day 1 Certainty® and AIM

1. Select Import Employment for a Completed order.
2. Resolve any conflicts between the employer name in the loan file and the employer name Argyle used during verification processing.

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Receipts

1. Select Receipt for an individual borrower to generate a receipt and push it to eFolder.
2. Receipts are available for each individual borrower after orders are Completed and indicate the fees associated with the verification order.

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Testing

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Payroll test profiles

• Select Argyle Sandbox for Sandbox testing or Argyle for Production testing.
• Enter your testing email or phone number and order a payroll report.
• After receiving the invitation, use Argyle’s sample user credentials to connect to:
  • Sandbox: any employer or payroll provider
  • Production: Platformtronic or Employertronic

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Banking test profiles

• Sandbox: connect to FinBank Profiles A or FinBank Profiles B
• Production: connect to FinBank Billable or FinBank Oauth Billable

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Doc VOI test documents

• Use the sample documents below for Doc VOI verifications.
• For all scenarios below, enter Warehouse Services Inc in 1003 URLA Part 2 as the current employer with a start date of 02/01/2023, and leave the end date blank.