> ## Documentation Index
> Fetch the complete documentation index at: https://docs.argyle.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Document Verifications

> Document-based income verifications within the Encompass® by ICE Mortgage Technology® platform.

## Overview

Verify borrower income using **paystub** and **W-2** documents within the Encompass® by ICE Mortgage Technology® platform.

* Generate **Doc VOI** (document-based income verification) reports.
* Receive GSE-calculated monthly income values.
* Receive eligibility determination for **AIM rep & warrant relief**.

<img src="https://mintcdn.com/argyle/YfkJ8p61ic0_0yX5/images/argyle-guides/integrations/doc-voi/1-Doc-VOI.png?fit=max&auto=format&n=YfkJ8p61ic0_0yX5&q=85&s=04fd831887a1f2d3fbd3e1f38402f789" alt="Argyle Doc VOI report with AIM eligibility." width="2116" height="1303" data-path="images/argyle-guides/integrations/doc-voi/1-Doc-VOI.png" />

## How it works

1. Order an Argyle verification within Encompass® and select the **Doc VOI** report type.
2. Upload borrower paystubs and W-2s directly from the Encompass® eFolder or your local drive.
3. Argyle automatically retrieves borrower and employer information from the 1003 URLA Part 1 and 1003 URLA Part 2 in Encompass®.
4. Argyle provides a Doc VOI verification report with monthly income values and AIM rep & warrant relief eligibility determination.

## Ordering verifications

<div className="argyle-divider" />

1. Select a loan in Encompass®.

### Required URLA details

1. Ensure borrower first name, last name, and social security number have been entered in the **1003 URLA Part 1**.

   <img src="https://mintcdn.com/argyle/YfkJ8p61ic0_0yX5/images/argyle-guides/integrations/doc-voi/2-Doc-VOI.png?fit=max&auto=format&n=YfkJ8p61ic0_0yX5&q=85&s=4a5ee26e6fac1edf3b66e833518fe369" alt="Fill in borrower first name, last name, and social security number within URLA Part 1." width="2113" height="1235" data-path="images/argyle-guides/integrations/doc-voi/2-Doc-VOI.png" />

2. Ensure all employer names, start dates, and end dates (for previous employments) have been entered in the **1003 URLA Part 2**.

   <img src="https://mintcdn.com/argyle/YfkJ8p61ic0_0yX5/images/argyle-guides/integrations/doc-voi/3-Doc-VOI.png?fit=max&auto=format&n=YfkJ8p61ic0_0yX5&q=85&s=039e92fae6d66a6c55a4a26516d943ca" alt="Fill in employer name, start date, and (for previous employments) end dates." width="2113" height="1235" data-path="images/argyle-guides/integrations/doc-voi/3-Doc-VOI.png" />

### Order Argyle verification

1. Under **Services**:
   * \[Web] Select **All Services** and then **Order Service**. In the pop-up, click
     **Verifications** under Categories.
   * \[SmartClient] Select **Order Verifications**.
2. In the pop-up, select **Argyle** under Providers.
   Then click **Next/Submit**.

   <img src="https://mintcdn.com/argyle/X2Ud-Ls5bpXC3Xsk/images/argyle-guides/integrations/encompass-2/6-encompass.png?fit=max&auto=format&n=X2Ud-Ls5bpXC3Xsk&q=85&s=ca800adffb64454f167cf1bd5e5d7897" alt="Order an Argyle verification service directly within Encompass." width="2120" height="1798" data-path="images/argyle-guides/integrations/encompass-2/6-encompass.png" />

### Request Doc VOI report

1. Select the **Doc VOI** report type within Argyle's Encompass® interface.

2. Select **Add Documents**.

   <img src="https://mintcdn.com/argyle/X2Ud-Ls5bpXC3Xsk/images/argyle-guides/integrations/doc-voi/4-Doc-VOI.png?fit=max&auto=format&n=X2Ud-Ls5bpXC3Xsk&q=85&s=f50ed72fe13744d40f04a2ea116e5487" alt="Select a borrower within the Argyle interface then select the Doc VOI report type." width="2113" height="788" data-path="images/argyle-guides/integrations/doc-voi/4-Doc-VOI.png" />

### Uploading documents

1. Follow the instructions on which borrower documents to upload.

2. Select **Open eFolder** to begin uploading documents.

   <img src="https://mintcdn.com/argyle/X2Ud-Ls5bpXC3Xsk/images/argyle-guides/integrations/doc-voi/5-Doc-VOI.png?fit=max&auto=format&n=X2Ud-Ls5bpXC3Xsk&q=85&s=7f1e9d8d6937a6f0d649c7cbbe043395" alt="Instructions on which documents should be uploaded will be shown, alonside a button to open eFolder to select documents." width="2560" height="1147" data-path="images/argyle-guides/integrations/doc-voi/5-Doc-VOI.png" />

3. Select documents from the eFolder, or upload from your local drive.

   <img src="https://mintcdn.com/argyle/X2Ud-Ls5bpXC3Xsk/images/argyle-guides/integrations/doc-voi/6-Doc-VOI.png?fit=max&auto=format&n=X2Ud-Ls5bpXC3Xsk&q=85&s=09310002b8c55c093dd1ebea51f64de8" alt="Select documents from eFolder or upload from your local drive." width="2113" height="706" data-path="images/argyle-guides/integrations/doc-voi/6-Doc-VOI.png" />

4. Make sure the borrower is selected and **Submit order**.

   <img src="https://mintcdn.com/argyle/X2Ud-Ls5bpXC3Xsk/images/argyle-guides/integrations/doc-voi/7-Doc-VOI.png?fit=max&auto=format&n=X2Ud-Ls5bpXC3Xsk&q=85&s=e4d8257eb3017fe55a359dac28f5ffbc" alt="After uploading the documents, make sure the borrower is selected, then click Submit Order." width="2113" height="706" data-path="images/argyle-guides/integrations/doc-voi/7-Doc-VOI.png" />

Documents will begin processing immediately after the order is submitted.

<Note>
  Typical processing time is around 10 minutes.
</Note>

<img src="https://mintcdn.com/argyle/X2Ud-Ls5bpXC3Xsk/images/argyle-guides/integrations/doc-voi/8-Doc-VOI.png?fit=max&auto=format&n=X2Ud-Ls5bpXC3Xsk&q=85&s=4a1ae1c9db63e92b2b640b64be6a5232" alt="Documents will being processing after the order is submitted." width="2113" height="706" data-path="images/argyle-guides/integrations/doc-voi/8-Doc-VOI.png" />

## Completed orders

<div className="argyle-divider" />

### Viewing reports and documents

Once the order completes, you can retrieve the Doc VOI verification report.

<Note>
  Only the documents used in the report will be shown in the Argyle interface.
</Note>

<img src="https://mintcdn.com/argyle/X2Ud-Ls5bpXC3Xsk/images/argyle-guides/integrations/doc-voi/9-Doc-VOI.png?fit=max&auto=format&n=X2Ud-Ls5bpXC3Xsk&q=85&s=3ba8787b116ccd1851444a9d230bc16c" alt="Once the verification is completed, the verification report can be retrieved." width="2113" height="1236" data-path="images/argyle-guides/integrations/doc-voi/9-Doc-VOI.png" />

### Resolving employer name mismatches

1. Select **Import Employment** under **Additional Actions**.
2. Resolve any conflicts between the employer name in the loan file and the employer name Argyle retrieved from the connected payroll account.

<Note>
  Resolving employer name mismatches will help maximize GSE rep & warrant relief.
</Note>

### Generating receipts

1. Select **Generate Receipt** after selecting an individual borrower to automatically generate a receipt and push it to eFolder.

   <Note>
     Receipts are made available for each individual borrowerer after orders are **Completed**, and will indicate the fees associated with the verification order.
   </Note>

### AIM eligibility and reference IDs

* Doc VOI reports provide Freddie Mac's eligibility determination for rep & warrant relief.
* Argyle's Encompass® integration will automatically the populate the Encompass® loan file with the necessary report identifier (**Reference #**).

<img src="https://mintcdn.com/argyle/YfkJ8p61ic0_0yX5/images/argyle-guides/integrations/doc-voi/1-Doc-VOI.png?fit=max&auto=format&n=YfkJ8p61ic0_0yX5&q=85&s=04fd831887a1f2d3fbd3e1f38402f789" alt="Argyle Doc VOI report with AIM eligibility." width="2116" height="1303" data-path="images/argyle-guides/integrations/doc-voi/1-Doc-VOI.png" />

<br />

*For further assistance, please reach out to [support@argyle.com](mailto:support@argyle.com) or your Customer Success Manager.*
