Implement the accounts.failed webhook to know when an account fails to authenticate.

accounts.failed is triggered when:

  • A user unsuccessfully tries to authenticate an account via Argyle Link.
  • There is a repeated unsuccessful re-authentication attempt via Argyle Link, for example, due to mistyped updated credentials.
  • The MFA times out.

accounts.failed is not triggered if the account authentication expires or the credentials are changed. It only triggers when there is an unsuccessful authentication attempt.

When a user submits incorrect authentication details, the accounts.failed webhook is triggered. The details can include username and password and various types of multi factor authentication challenges. An unsuccessful attempt still creates an account object, in a failed auth state. Such accounts can be removed with a DELETE call to our API if not needed.

Visit Account connection errors to see which specific errors trigger this webhook.




include_resourceboolean optionalIf set to true in the webhook subscription configuration, the webhook payload returns the full account object as resource. Defaults to false.


accountstring uuidID of the account.
userstring uuidID of the user associated with the account.
error_codestringError code that defines the reason the account failed to connect.
error_messagestringA longer text string associated with an error_code that explains why the error occurred.
resourceobjectThe full account object is returned if the webhook subscription contains "include_resource": true in the configuration.


curl -X POST \
  -u api_key_id:api_key_secret \
  -H "Content-Type: application/json" \
  -d '{"events": ["accounts.failed"],
       "secret": "<secret for signature verification>",
         "name": "accounts.failed",
       "config": { "include_resource": true },
          "url": ""}'
    "event": "accounts.failed",
    "name": "An account failed to authenticate",
    "data": {
        "account": "ada143be-3c90-4534-b7ea-9899674dc6e0",
        "user": "3823026e-a964-45f6-b201-6b8c096b30d3",
        "error_code": "invalid_mfa",
        "error_message": "This user did not provide the correct multi-factor authentication response.",
        "resource": {
            "id": "ada143be-3c90-4534-b7ea-9899674dc6e0",
            "user": "3823026e-a964-45f6-b201-6b8c096b30d3",
            "employers": [